Terms & Conditions

Vélunne – Terms & Conditions

Last Updated: July 13, 2026

1. Company Information

The website velunne.fr is operated under the commercial brand Vélunne by Saloua El Ghalloussi, Sole Proprietor (Entrepreneur Individuel), registered in France under SIREN 878 795 533.

Business Address:
47 Rue Vivienne
75002 Paris, France

Contact:
support@velunne.fr

2. Scope

These Terms & Conditions govern all purchases made through velunne.fr. By placing an order, customers acknowledge that they have read and agree to these Terms.

3. Eligibility

Customers must be at least 18 years old, or have reached the legal age of majority in their jurisdiction, to place an order.

4. Products

Vélunne offers wellness products for sale.

Product descriptions are provided for informational purposes only. Individual results may vary. Our products are not intended to diagnose, treat, cure, or prevent any disease.

5. Prices

All prices are displayed in USD, unless otherwise stated.

Prices may be updated at any time before an order is placed.

6. Orders

All orders are subject to acceptance and availability.

Vélunne reserves the right to refuse or cancel any order suspected of fraud or containing inaccurate or incomplete information.

7. Payment

Payment is required in full at checkout using one of the payment methods available on the website.

8. Shipping

Orders are shipped from France to the United States.

  • Estimated delivery time: 8–12 business days.

  • Delivery times are estimates only.

  • Delays caused by customs authorities or shipping carriers are beyond Vélunne's control.

9. Returns

Customers may request a return within 30 days of receiving their order.

  • Return shipping costs are the responsibility of the customer.

  • Opened or used products are not eligible for return unless required by applicable law.

10. Refunds

Approved refunds will be processed within 10–20 business days after the returned product has been received and inspected.

11. Intellectual Property

All content available on velunne.fr, including the Vélunne name, logos, images, graphics, and text, is protected by applicable intellectual property laws.

No content may be copied, reproduced, or reused without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Vélunne shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or its products, except where such limitation is prohibited by applicable law.

13. Governing Law

These Terms & Conditions are governed by the laws of France.

Any mandatory consumer protection rights applicable in the customer's jurisdiction shall remain unaffected where required by law.

14. Contact

For any questions regarding these Terms & Conditions, please contact:

Email: support@velunne.fr